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Company activity

With 25 years of professional experience in the field of outbound tourism, Coral Travel, offers on the Ukrainian tourist market only high quality tourism product. In 2014 the group of companies OTI, which includes Coral Travel, finished with  record-breaking results, sending over 3 million 100 thousand tourists and showing 24% growth over the previous year. Coral Travel offers the best resorts and hotels in 28 countries –  Turkey, Spain, Greece, Egypt, Thailand, Tunisia, Morocco, Israel, UAE, Andorra, Austria, China, Cuba, India, Mauritius, Tanzania, Dominican Republic, Indonesia, Maldives, Vietnam, Seychelles, Sri Lanka, Singapore, Mexico, Cambodia, Jordan and Ukraine. The company is constantly working at opening new destinations. The tour operator also organizes group and individual FIT tours based on our own charter programs and regular flights, develops incentive-, congress-, sports and other types of tourism, and is actively engaged in online sale of tickets. Coral Travel company (Ukraine, Poland, Belarus, Georgia, Turkey) belongs to large international structure OTI Holding. Business of all members of OTI Holding develops rapidly, thanks to the use of modern high technology, professional approach and continuous quality control. Coral Travel operates its business in partnership with Odeon Tours, also owned by OTI Holding. Odeon Tours received an international certificate ISO 9001:2000 for quality management from international certification organization BVQI.

Serving the tourists with average or above average income level, Coral Travel is committed to 100% satisfaction of all its customers. 

Regular outgoing programs of charter and regular air transportation are carried out from the largest cities of Ukraine. 

Coral Travel offices are functioning in Kiev, as well as in Lviv, Odessa,  Zaporozhye and Kharkiv.

The company pays great attention to the quality management system and human resources. The brand Coral Travel is positioned in the Ukrainian market as a mark of reliability and quality, which imposes a special responsibility on the company and is stimulus for further development and improvement.

Goals and mission

The mission of Coral Travel is to help create the most civilized tourist market, where relationships in the chain customer-agent-operator are based on mutual trust and respect. The ultimate goal of the company - to make quality recreation accessible to all Ukrainians. The main objective of Coral Travel - further increase of the company's efficiency and competitiveness in the market, which suggests focusing efforts in four areas:

  • management of market expectations by strengthening loyalty to the company's product and effective steps to further enhance awareness of Coral Travel brand;
  • improving the company's performance due to higher sales volumes and tourist product differentiation, continuous monitoring of the current situation in the market and rapid adjustment plans;
  • improvement the company management quality through effective planning and increasing the accuracy of predictions for performance;
  • working in accordance with the highest international standards, introduction of innovative tourism technologies, without which it is impossible to make steady progress.

The future plans of Coral Travel - increasing the share occupied in the market, expansion of business by improving the quality, development of new areas and expanding the range of services provided.

Prospect of Development

Specialists of the company carefully study the market and predict the future direction of demand development. Long-term plans and plans for the next 3, 5 and 10 years are constantly updated and supplemented with consideration  of trends in the global tourism market and international policy.

The aim of Coral Travel - consolidation of its leading position among Ukrainian tour operators and increase in the market share occupied by the company, improving at the same time the quality of tourist product, as well as further implementation of innovative technologies, which are essential for the dynamic development of modern tourist industry. The company has become an example for many Ukrainian travel agencies which adopt experience of Coral Travel. This, in turn, is a stimulus for further development of the company.

Quality of the Product

The company practices in its work a comprehensive approach to quality. It stands for quality in everything - from the proposed product to the work of employees in all divisions of Coral Travel. Thanks to this, Coral Travel name is always the criterion of the highest quality of the services provided.

Company performs a comprehensive quality control of all components of tourism products at every stage of its formation, promotion and implementation. 

Coral Travel is engaged in introduction of ISO 9001 requirements. Relations with partners are based on the principles of openness and honesty, without which it is impossible to build a successful business.

Each agent who purchased Coral Travel product, can be confident that his client will be provided only qualitative services, carefully tested and selected by experts of Coral Travel. 

That's why the product offered on the market under the brand name Coral Travel, is in the eyes of consumers and partners synonymous with reliability and quality.

Social Responsibility

The company intends to enhance the prestige of Ukrainian tourist industry, to establish fair competition and civilized relations between market participants. 

Speaking for the creation of civilized tourist market in Ukraine, Coral Travel leaders understand that it is impossible without economic development. 

The company is actively involved in economic and social life of the country. 

The company's management is making an active contribution to the implementation of state programs in the sphere of tourism.

Coral Travel is clearly aware of its responsibility to society as a whole. Numerous charitable events are aimed at supporting poor and needy. The company provides assistance to children’s houses, working closely with various charities, paying particular attention to orphans and veterans.

Values and Principles

Absolute transparency and respect for the customs and traditions of the country where the company's activities are performed.

— Employees of the company are not only an integral and essential part of the business process, but also members of Coral Travel large friendly family.

— Relationships with partners are built on long-term mutually beneficial basis. That's why all the partners of the company are its loyal friends.

— Competition in the market is a natural stimulus for further development of Coral Travel.

— In Coral Travel we respect opinion of the partners and competitors, without prejudice to criticism and are always open for cooperation.

— Participation in charity and social life of the country is our obligation.

— The Company strives to ensure that every holiday branded by Coral Travel was a happy journey for every tourist. 

— Coral Travel fully contributes to further development of tourism consumer market, realizing that company's success is possible only with steady progress of the entire travel industry.

Components of success

The main components of Coral Travel success have been and remain flexible policy of the company, receptivity to innovations and openness to new, progressive methods and technologies. Company corporate ethics is based on the combination of team approach to the implementation of assigned tasks with professionalism and creativity of each employee, as well as obligatory decency and responsibility to all business’ participants and customers. Our doors are always open to talented and active people who want to become a part of the professional team and increase the company's achievements. 

The success of Coral Travel brand is high professionalism and creative approach to business of all employees. This helps us to improve and move forward.

At the forefront of Coral Travel activities since the very first moment of its creation is meeting the needs of all categories of our customers. The ultimate goal of the company is 100% satisfaction of each tourist by product under the brand Coral Travel, regardless of how many tourists are served by the company.

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